Make a list of the 5 leaders you most admire. They can be from
business, social media, politics, technology, the sciences, any field.
Now ask yourself why you admire them. The chances are high that your
admiration is based on more than their accomplishments, impressive as
those may be. I’ll bet that everyone on your list reaches you on an
emotional level.
English: Robert Plutchik’s Wheel of Emotions (Photo credit: Wikipedia)
This ability to reach people in a way that transcends the
intellectual and rational is the mark of a great leader. They all have
it. They inspire us. It’s a simple as that. And when we’re inspired we
tap into our best selves and deliver amazing work.
So, can this ability to touch and inspire people be learned? No and
yes. The truth is that not everyone can lead, and there is no substitute
for natural talent. Honestly, I’m more convinced of this now – I’m in
reality about the world of work and employee engagement. But for those
who fall somewhat short of being a natural born star (which is pretty
much MANY of us),
leadership skills can be acquired, honed and perfected.
Let’s Take A Look At Tools That Allow For Talent To Shine:
Emotional intelligence. Great leaders understand
empathy, and have the ability to read people’s (sometimes unconscious,
often unstated) needs and desires. This allows them to speak to these
needs and, when at all possible, to fulfill them. When people feel they
are understood and empathized something, they respond PERIOD and a bond
is formed.
Continuous learning. Show me a know-it-all and I’ll show you
someone who doesn’t have a clue about being human. Curiosity and an
insatiable desire to always do better is the mark of a great leader.
They are rarely satisfied with the status quo, and welcome new knowledge
and fresh (even if challenging) input. It’s all about investing in
yourself.
Contextualize. Great leaders respond to each challenge with a
fresh eye. They know that what worked in one situation may be useless in
another. Before you act, make sure you understand the specifics of the
situation and tailor your actions accordingly.
Let Go. Too many people think
leadership is about control.
In fact, great leaders inspire and then get out of the way.
They know that talented people don’t need or want hovering managers.
Leadership is about influence, guidance, and support, not control. Look
for ways to do your job and then get out of the way so that people can
do theirs.
Honesty. Not a week goes by that we don’t hear about a
so-called leader losing credibility because he or she was dishonest.
Often this is because of pressure to try and “measure up” and it’s not
coming from a place of being real – often this relates to fear of not
being accepted for your true self. We live in age of extraordinary
transparency, which is reason enough to always be true to your core –
your mission will be revealed, your motivations will show by your
behaviors. But it goes way beyond this. It’s an issue that sets an
example and elevates an organization. If you have a reputation for
honesty, it will be a lot easier to deliver bad news and face tough
challenges.
Are you inspiring people from your heart?
Kindness and respect. Nice leaders (people) don’t finish last.
They finish first again and again. Ignorance and arrogance are
leadership killers. They’re also a mark of insecurity. Treating everyone
with a basic level respect is an absolute must trait of leadership. And
kindness is the gift that keeps on giving back. Of course, there will
be people who prove they don’t deserve respect and they must be dealt
with. But that job will be made much easier, and will have far less
impact on your organization, if you have a reputation for kindness,
honesty and respect.
Collaboration. People’s jobs and careers are integral to their
lives. The more your organization can make them a partner, the more
they will deliver amazing results. This means, to the greatest extent
possible, communicating your organization’s strategies, goals and
challenges. This builds buy-in, and again is a mark of respect. People
won’t be blindsided (which is a workplace culture killer) by setbacks if
they’re in the loop.
Partner with your people. As I said above, people’s careers
are a big part of their lives. That seems like a no-brainer, but leaders
should have it front and center at all times. Find out what your
employees’ career goals are and then do everything you can to help them
reach them. Even if it means they will eventually leave your
organization. You will gain happy, productive employees who will work
with passion and commitment, and tout your company far and wide. This an
opportunity to brand your greatness.
Leadership is both an art and a science. These tools are guidelines,
not rigid rules. Everyone has to develop his or her own individual
leadership style. Make these tools a part of your arsenal and use them
well as you strive to reach people on an emotional level. Be Human. This
Matters.