Tuesday, April 21, 2015

Xerox Wins $565M NY Medicaid Management Contract

Xerox Wins $565M NY Medicaid Management Contract

NORWALK, Conn. —
Xerox (NYSE: XRX) will work with the state of New York to update its Medicaid claims processing system to a next-generation technology platform that will help manage expanding Medicaid rolls. New York Medicaid currently serves over 6 million people.

Under a $564.9 million, five-year contract with the New York State Department of Health, Xerox will implement its Health Enterprise solution, a flexible, adaptable and analytical Medicaid Management Information System (MMIS). The system is one of the only platforms that can manage all aspects of contemporary Medicaid programs, including the new strategies in population health management, managed care, care coordination and other areas that are needed to meet Affordable Care Act objectives.

Given its very large and diverse Medicaid population, New York requires a modern technology platform to run the Medicaid program efficiently, while keeping up with changing state and federal requirements. Meeting consumer expectations for access is also key. For the first time, New York Medicaid members and providers will be able to access the system through a website optimized for mobile devices.

“Xerox is giving New York the flexibility to customize our Medicaid program so we can best serve both the people who rely on this system and the healthcare providers who are on the front lines of caring for them every day,” said New York State Medicaid Director Jason Helgerson. “We’ll rely on Xerox to offer a simple and straightforward experience for our service providers and our Medicaid population.”

Health Enterprise is Xerox’s newest solution to comprehensive Medicaid program management. It uses an already proven platform that allows for rapid design and development to meet New York’s specific needs. As Xerox continues to invest in innovating the Health Enterprise platform, New York will be able to easily adopt new system enhancements.
Health Enterprise offers New York and other states a variety of advantages:
  • Quicker updates: Traditional mainframe MMIS often require significant time and money to make system changes. Health Enterprise offers flexible program management, so administrators can quickly update program rules, implement new methods for improving member care and health outcomes, or adjust to new payment methodologies.
  • Modularity and interoperability: Functional modularity and data interoperability are key aspects of federal regulations for Medicaid Information Technology Architecture standards. With Health Enterprise, the Department of Health will be able to easily exchange data across modular components and with other state and commercial systems to work compatibly in a true information network.
  • Mobile access: Running on a user-friendly interface, Health Enterprise in New York is optimized for use on mobile devices. This will allow the state’s Medicaid clients to receive a variety of services, including access to their medical history, via Android and iOS devices.
  • Population health management: Analyzing the data of New York Medicaid members, the system will identify high-risk populations who might benefit from the state’s care management programs. Health Enterprise will also help the state monitor and manage healthcare delivery. New York health officials will use its case management tool to offer high-risk members resources that can help improve their health while reducing the overall cost of care.
“New York is currently navigating four major transitions – a significant Medicaid expansion, a shift to a managed care model, a shift to value-based payment, and a total technology platform transformation,” said Dave Hamilton, group president,Government Healthcare Solutions, Xerox. “With Health Enterprise we are well positioned to assist the state with all of these priorities – providing a platform that is flexible and intuitive so the state can best serve its Medicaid population and its evolving program goals.”
Xerox has more than 40 years of experience working with government health agencies to enhance the efficiency of programs that ensure the health of citizens. Currently being used in two states and being implemented in three others, Health Enterprise annually processes millions of claims and pays billions of dollars to thousands of doctors and hospitals on behalf of millions of Medicaid beneficiaries accurately and on time, saving states money and maximizing allowable federal financial participation.

To support the project, Xerox will add 400 jobs, including clerical staff, call center positions, healthcare professionals, and technical positions, in Albany and other New York locations. Xerox was founded in Rochester, where the company has more than 50 buildings and 600 acres of campus space that house its major global operations, manufacturing and research sectors. Xerox currently has approximately 10,000 employees in the state of New York.

About Xerox
Xerox is a global business services, technology and document management company helping organizations transform the way they manage their business processes and information. Headquartered in Norwalk, Conn., we have more than 140,000 Xerox employees and do business in more than 180 countries. Together, we provide business process services, printing equipment, hardware and software technology for managing information — from data to documents.
-XXX-

Tuesday, April 14, 2015

Muratec Launches "Blitz" of new MFPs

PLANO, Texas—(Apr. 1, 2015)—Muratec America, Inc., manufacturer of multifunction office equipment and business productivity solutions, announces the release of seven (7) new A3 multi-function printers (MFPs): MFX-C2280N, MFX-C2880N, MFX-C3680N, MFX-C4580N, MFX-C5580N, MFX-3680N and MFX-4580N. “These products signal a new era for Muratec,” said Jim D’Emidio, president at Muratec America, Inc.
Screen Shot 2015-04-14 at 10.18.19 AM“We’re out to give independent office equipment dealers a choice as to whom they represent. Muratec’s award-winning customer service, combined with these new products, makes us a more attractive option to our current dealers, as well as other dealers in our industry.”
This product line expansion positions Muratec to become a primary line-up provider in the office equipment dealer channel. “For years we’ve been labeled a niche, A4 manufacturer,” said D’Emidio. “These new products position us to take over more market share inside the dealership.
Dealers have been adamant in wanting to grow their business with us; however, our product line couldn’t sustain that. We’re glad to finally be able to accommodate.” The new devices feature full-color print speeds up to 55 pages-per-minute and monochrome print speeds up to 45 pages-per-minute, optional full finishing capabilities, digital document delivery solutions and can support a wide breadth of different media types.
“Muratec has never offered a product line that produces such high-quality output in these segments,” said Lou Stricklin, director of marketing at Muratec America, Inc. “These new products put our dealers in a position to compete and win more business than ever before.”
About Muratec America, Inc.
Muratec America, Inc. is a manufacturer of multifunction digital office equipment, business productivity solutions and provider of managed document services components. The company is a Plano, Texasbased subsidiary of Murata Machinery, Ltd., a privately held multinational corporation based in Kyoto, Japan. Visit www.muratec.com for more information. ###

Saturday, March 14, 2015

New RICOH MFP Series streamlines digital, mobile and cloud-based information management

New RICOH MFP Series streamlines digital, mobile and cloud-based information management

Malvern, PA, March 10, 2015 – Ricoh today unveiled three new black and white multifunction products (MFPs) for small offices and workgroups whose employees are determined to improve their information mobility in this new world of work.
In addition to streamlining 11” x 17” printing, scanning, copying and optional faxing, the new RICOH MP 4054/MP 5054/MP 6054 Series enables easy document printing from mobile devices, cloud-based document management, and promotes cost reduction through energy efficiency.

The new MFPs, which print at 40, 50 and 60 pages per minute respectively, offer up to 1,200 dpi in a space-saving eco-friendly design. A standard 220-sheet Single Pass Document Feeder (SPDF) scans up to 180 color or black-and-white images per minute from paper documents, optionally creating text-searchable PDF files through optical character recognition (OCR).
“MFPs are an integral part of the enterprise, and these devices are in the forefront,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “These MFPs are designed to help organizations achieve new levels of information mobility by placing important business information in the right workers’ hands at the right time while accommodating their evolving workstyles.”

A classic example of evolving workstyles is mobile computing. The RICOH MP 4054/MP 5054/MP 6054 Series enables workers to use the new Ricoh Smart Device Connector app (available for iOS or Android) to copy, print, scan and fax directly from their smart device. They simply touch their smart device to the NFC tag on the MFPs’ optional Smart Operation Panel or scan the QR Code to automatically connect to the MFPs to access these functions.

The MFPs’ optional Smart Operation Panel offers users a tablet-like drag-and-drop, pinch-flick-and-swipe navigation experience on a 10.1-inch Super VGA display. The interface includes an advanced Web browser enabling connection to Ricoh’s Integrated Cloud Environment (ICE).
The series’ energy-efficient engineering softens its environmental impact, earning the platform ENERGY STAR and EPEAT Gold certification. The optional Smart Operation Panel includes an eco-friendly indicator to warn of excessive paper usage. A range of authentication options, including card authentication and PIN code, help ensure information gets to the right people. The new MFPs include a wide variety of finishing options, including a 500-sheet internal finisher for the MP 4054 and MP 5054.
The RICOH MP 4054 and RICOH MP 5054 replace the RICOH MP 4002 and RICOH MP 5002 Series. The RICOH MP 6054 is a net-new 60 pages-per-minute model.
The MFPs are available now at an MSRP of $12,250 for the RICOH MP 4054, $14,725 for the RICOH MP 5054, and $18,925 for the RICOH MP 6054.
For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the company’s revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.
For further information, please visit www.ricoh.com/about/

First Look at new HP Business Printers

http://revision3.com/geekbeatreviews/first-look-at-new-hp-business-printers-for-2015/

HP Introduces Next-Generation LaserJet Printers

Christine Dunne, Barbara Richards and Deborah Hawkins
Mar 10, 2015 Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”
The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.
Footprint of New HP LaserJet Devices
Source: HP press event in New York City
The devices are built around original HP toner cartridges with JetIntelligence, delivering up to 33% percent more pages compared to previous toner technology. This is achieved through a reduction in toner waste as well as more space available for toner in the cartridge. The cartridges also feature a lower fusing temperature as a result of polymerized toner particles, “innovative” anti-fraud technology to protect against counterfeits, and “print gauge technology” for better predicting cartridge life.
From a mobility standpoint, the products offer a version of Wi-Fi Direct Print that enables access to the Internet and printer at the same time, while the M552 and M553 single function printers also offer Google Cloud Print 2.0 supporting Google’s new local printing standard for Chromebooks and Chrome OS applications. The devices range in price from $299.99 to $1,199.99, which is comparable to predecessor models, while HP says their high-capacity toner cartridges have an 8 to 10% lower cost per page.
When unveiling these products to analysts, HP highlighted several trends driving today’s changing office—including a focus on 1) energy reduction and the environment, 2) collaboration and space design, 3) your office being “where you are”, 4) security, and 5) automation of paper-based processes.
HP LaserJet and Enterprise Solutions Senior Vice President Pradeep Jotwani emphasized that office spaces have become more compact, yet employees still need completely functional devices.
At the same time, they need to be able to work from wherever they are (in office, at home, on the go, etc.)—which includes being able to print “intuitively” from mobile devices. Jotwani also stressed that business process automation has become increasingly important given its benefits around cost, accuracy, productivity, and big data.
It appears that HP has taken several of these trends into account with the introduction of its new LaserJet series.
InfoTrends’ Opinion
The new models from HP are impressive; it is clear the company has checked off the box of required features and functionality to stay competitive. While HP is the definite leader in the laser printer market, it is evident the company does not want to take this leadership position for granted and is continuing to refine the technology to fortify its core business. Furthermore, recent quarterly earnings announcements have reinforced the importance of innovating within this segment.
While these models seem to be closing the gap between laser and business inkjet technology in a number of ways (e.g., from a footprint and “green” standpoint), it appears that HP continues to view each technology as excelling in certain areas. For example, in the area of color printing, inkjet technology continues to be positioned for general office settings while LaserJet technology is promoted for more specialized environments.
It will be interesting to see how much success these products are able to achieve in the market, particularly when considering the extent to which traditional copier vendors as well as business inkjet vendors (including HP) have infiltrated the A4 office space. Nevertheless, given some of the particularities of these devices as well as the apparent breadth of marketing planned for the launch, we would not be surprised to see HP capture market share in this segment as well as move further upstream with the new technology.
InfoTrends will soon be publishing a more detailed discussion of these LaserJet devices for clients of its Digital Peripherals Solutions and Digital Peripherals Solutions Europe consulting services. For more information on this analysis piece, please
- See more at: http://blog.infotrends.com/?p=18338#sthash.inn13zFL.dpuf
Christine Dunne, Barbara Richards and Deborah Hawkins
Mar 10, 2015 Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”
The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.
- See more at: http://blog.infotrends.com/?p=18338#sthash.inn13zFL.dpuf

HP Introduces Next-Generation LaserJet Printers

Christine Dunne, Barbara Richards and Deborah Hawkins
Mar 10, 2015 Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”
The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.
Footprint of New HP LaserJet Devices
Source: HP press event in New York City
The devices are built around original HP toner cartridges with JetIntelligence, delivering up to 33% percent more pages compared to previous toner technology. This is achieved through a reduction in toner waste as well as more space available for toner in the cartridge. The cartridges also feature a lower fusing temperature as a result of polymerized toner particles, “innovative” anti-fraud technology to protect against counterfeits, and “print gauge technology” for better predicting cartridge life.
From a mobility standpoint, the products offer a version of Wi-Fi Direct Print that enables access to the Internet and printer at the same time, while the M552 and M553 single function printers also offer Google Cloud Print 2.0 supporting Google’s new local printing standard for Chromebooks and Chrome OS applications. The devices range in price from $299.99 to $1,199.99, which is comparable to predecessor models, while HP says their high-capacity toner cartridges have an 8 to 10% lower cost per page.
When unveiling these products to analysts, HP highlighted several trends driving today’s changing office—including a focus on 1) energy reduction and the environment, 2) collaboration and space design, 3) your office being “where you are”, 4) security, and 5) automation of paper-based processes.
HP LaserJet and Enterprise Solutions Senior Vice President Pradeep Jotwani emphasized that office spaces have become more compact, yet employees still need completely functional devices.
At the same time, they need to be able to work from wherever they are (in office, at home, on the go, etc.)—which includes being able to print “intuitively” from mobile devices. Jotwani also stressed that business process automation has become increasingly important given its benefits around cost, accuracy, productivity, and big data.
It appears that HP has taken several of these trends into account with the introduction of its new LaserJet series.
InfoTrends’ Opinion
The new models from HP are impressive; it is clear the company has checked off the box of required features and functionality to stay competitive. While HP is the definite leader in the laser printer market, it is evident the company does not want to take this leadership position for granted and is continuing to refine the technology to fortify its core business. Furthermore, recent quarterly earnings announcements have reinforced the importance of innovating within this segment.
While these models seem to be closing the gap between laser and business inkjet technology in a number of ways (e.g., from a footprint and “green” standpoint), it appears that HP continues to view each technology as excelling in certain areas. For example, in the area of color printing, inkjet technology continues to be positioned for general office settings while LaserJet technology is promoted for more specialized environments.
It will be interesting to see how much success these products are able to achieve in the market, particularly when considering the extent to which traditional copier vendors as well as business inkjet vendors (including HP) have infiltrated the A4 office space. Nevertheless, given some of the particularities of these devices as well as the apparent breadth of marketing planned for the launch, we would not be surprised to see HP capture market share in this segment as well as move further upstream with the new technology.
InfoTrends will soon be publishing a more detailed discussion of these LaserJet devices for clients of its Digital Peripherals Solutions and Digital Peripherals Solutions Europe consulting services. For more information on this analysis piece, please contact Scott Phinney at scott.phinney@infotrends.com.
 14 0
 
 2
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Receive a weekly summary of recent blogs and other exclusive content. InfoTrends Resources
New InfoTrends Studies
More blogs from Christine Dunne
- See more at: http://blog.infotrends.com/?p=18338#sthash.inn13zFL.dpuf

HP Introduces Next-Generation LaserJet Printers

Christine Dunne, Barbara Richards and Deborah Hawkins
Mar 10, 2015 Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”
The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.
Footprint of New HP LaserJet Devices
Source: HP press event in New York City
The devices are built around original HP toner cartridges with JetIntelligence, delivering up to 33% percent more pages compared to previous toner technology. This is achieved through a reduction in toner waste as well as more space available for toner in the cartridge. The cartridges also feature a lower fusing temperature as a result of polymerized toner particles, “innovative” anti-fraud technology to protect against counterfeits, and “print gauge technology” for better predicting cartridge life.
From a mobility standpoint, the products offer a version of Wi-Fi Direct Print that enables access to the Internet and printer at the same time, while the M552 and M553 single function printers also offer Google Cloud Print 2.0 supporting Google’s new local printing standard for Chromebooks and Chrome OS applications. The devices range in price from $299.99 to $1,199.99, which is comparable to predecessor models, while HP says their high-capacity toner cartridges have an 8 to 10% lower cost per page.
When unveiling these products to analysts, HP highlighted several trends driving today’s changing office—including a focus on 1) energy reduction and the environment, 2) collaboration and space design, 3) your office being “where you are”, 4) security, and 5) automation of paper-based processes.
HP LaserJet and Enterprise Solutions Senior Vice President Pradeep Jotwani emphasized that office spaces have become more compact, yet employees still need completely functional devices.
At the same time, they need to be able to work from wherever they are (in office, at home, on the go, etc.)—which includes being able to print “intuitively” from mobile devices. Jotwani also stressed that business process automation has become increasingly important given its benefits around cost, accuracy, productivity, and big data.
It appears that HP has taken several of these trends into account with the introduction of its new LaserJet series.
InfoTrends’ Opinion
The new models from HP are impressive; it is clear the company has checked off the box of required features and functionality to stay competitive. While HP is the definite leader in the laser printer market, it is evident the company does not want to take this leadership position for granted and is continuing to refine the technology to fortify its core business. Furthermore, recent quarterly earnings announcements have reinforced the importance of innovating within this segment.
While these models seem to be closing the gap between laser and business inkjet technology in a number of ways (e.g., from a footprint and “green” standpoint), it appears that HP continues to view each technology as excelling in certain areas. For example, in the area of color printing, inkjet technology continues to be positioned for general office settings while LaserJet technology is promoted for more specialized environments.
It will be interesting to see how much success these products are able to achieve in the market, particularly when considering the extent to which traditional copier vendors as well as business inkjet vendors (including HP) have infiltrated the A4 office space. Nevertheless, given some of the particularities of these devices as well as the apparent breadth of marketing planned for the launch, we would not be surprised to see HP capture market share in this segment as well as move further upstream with the new technology.
InfoTrends will soon be publishing a more detailed discussion of these LaserJet devices for clients of its Digital Peripherals Solutions and Digital Peripherals Solutions Europe consulting services. For more information on this analysis piece, please contact Scott Phinney at scott.phinney@infotrends.com.
 14 0
 
 2
 4
Receive a weekly summary of recent blogs and other exclusive content. InfoTrends Resources
New InfoTrends Studies
More blogs from Christine Dunne
- See more at: http://blog.infotrends.com/?p=18338#sthash.inn13zFL.dpuf

HP Introduces Next-Generation LaserJet Printers

Christine Dunne, Barbara Richards and Deborah Hawkins
Mar 10, 2015 Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”
The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.
Footprint of New HP LaserJet Devices
Source: HP press event in New York City
The devices are built around original HP toner cartridges with JetIntelligence, delivering up to 33% percent more pages compared to previous toner technology. This is achieved through a reduction in toner waste as well as more space available for toner in the cartridge. The cartridges also feature a lower fusing temperature as a result of polymerized toner particles, “innovative” anti-fraud technology to protect against counterfeits, and “print gauge technology” for better predicting cartridge life.
From a mobility standpoint, the products offer a version of Wi-Fi Direct Print that enables access to the Internet and printer at the same time, while the M552 and M553 single function printers also offer Google Cloud Print 2.0 supporting Google’s new local printing standard for Chromebooks and Chrome OS applications. The devices range in price from $299.99 to $1,199.99, which is comparable to predecessor models, while HP says their high-capacity toner cartridges have an 8 to 10% lower cost per page.
When unveiling these products to analysts, HP highlighted several trends driving today’s changing office—including a focus on 1) energy reduction and the environment, 2) collaboration and space design, 3) your office being “where you are”, 4) security, and 5) automation of paper-based processes.
HP LaserJet and Enterprise Solutions Senior Vice President Pradeep Jotwani emphasized that office spaces have become more compact, yet employees still need completely functional devices.
At the same time, they need to be able to work from wherever they are (in office, at home, on the go, etc.)—which includes being able to print “intuitively” from mobile devices. Jotwani also stressed that business process automation has become increasingly important given its benefits around cost, accuracy, productivity, and big data.
It appears that HP has taken several of these trends into account with the introduction of its new LaserJet series.
InfoTrends’ Opinion
The new models from HP are impressive; it is clear the company has checked off the box of required features and functionality to stay competitive. While HP is the definite leader in the laser printer market, it is evident the company does not want to take this leadership position for granted and is continuing to refine the technology to fortify its core business. Furthermore, recent quarterly earnings announcements have reinforced the importance of innovating within this segment.
While these models seem to be closing the gap between laser and business inkjet technology in a number of ways (e.g., from a footprint and “green” standpoint), it appears that HP continues to view each technology as excelling in certain areas. For example, in the area of color printing, inkjet technology continues to be positioned for general office settings while LaserJet technology is promoted for more specialized environments.
It will be interesting to see how much success these products are able to achieve in the market, particularly when considering the extent to which traditional copier vendors as well as business inkjet vendors (including HP) have infiltrated the A4 office space. Nevertheless, given some of the particularities of these devices as well as the apparent breadth of marketing planned for the launch, we would not be surprised to see HP capture market share in this segment as well as move further upstream with the new technology.
InfoTrends will soon be publishing a more detailed discussion of these LaserJet devices for clients of its Digital Peripherals Solutions and Digital Peripherals Solutions Europe consulting services. For more information on this analysis piece, please contact Scott Phinney at scott.phinney@infotrends.com.
- See more at: http://blog.infotrends.com/?p=18338#sthash.inn13zFL.dpuf

HP Introduces Next-Generation LaserJet Printers

Christine Dunne, Barbara Richards and Deborah Hawkins
Mar 10, 2015 Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”
The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.
Footprint of New HP LaserJet Devices
Source: HP press event in New York City
The devices are built around original HP toner cartridges with JetIntelligence, delivering up to 33% percent more pages compared to previous toner technology. This is achieved through a reduction in toner waste as well as more space available for toner in the cartridge. The cartridges also feature a lower fusing temperature as a result of polymerized toner particles, “innovative” anti-fraud technology to protect against counterfeits, and “print gauge technology” for better predicting cartridge life.
From a mobility standpoint, the products offer a version of Wi-Fi Direct Print that enables access to the Internet and printer at the same time, while the M552 and M553 single function printers also offer Google Cloud Print 2.0 supporting Google’s new local printing standard for Chromebooks and Chrome OS applications. The devices range in price from $299.99 to $1,199.99, which is comparable to predecessor models, while HP says their high-capacity toner cartridges have an 8 to 10% lower cost per page.
When unveiling these products to analysts, HP highlighted several trends driving today’s changing office—including a focus on 1) energy reduction and the environment, 2) collaboration and space design, 3) your office being “where you are”, 4) security, and 5) automation of paper-based processes.
HP LaserJet and Enterprise Solutions Senior Vice President Pradeep Jotwani emphasized that office spaces have become more compact, yet employees still need completely functional devices.
At the same time, they need to be able to work from wherever they are (in office, at home, on the go, etc.)—which includes being able to print “intuitively” from mobile devices. Jotwani also stressed that business process automation has become increasingly important given its benefits around cost, accuracy, productivity, and big data.
It appears that HP has taken several of these trends into account with the introduction of its new LaserJet series.
InfoTrends’ Opinion
The new models from HP are impressive; it is clear the company has checked off the box of required features and functionality to stay competitive. While HP is the definite leader in the laser printer market, it is evident the company does not want to take this leadership position for granted and is continuing to refine the technology to fortify its core business. Furthermore, recent quarterly earnings announcements have reinforced the importance of innovating within this segment.
While these models seem to be closing the gap between laser and business inkjet technology in a number of ways (e.g., from a footprint and “green” standpoint), it appears that HP continues to view each technology as excelling in certain areas. For example, in the area of color printing, inkjet technology continues to be positioned for general office settings while LaserJet technology is promoted for more specialized environments.
It will be interesting to see how much success these products are able to achieve in the market, particularly when considering the extent to which traditional copier vendors as well as business inkjet vendors (including HP) have infiltrated the A4 office space. Nevertheless, given some of the particularities of these devices as well as the apparent breadth of marketing planned for the launch, we would not be surprised to see HP capture market share in this segment as well as move further upstream with the new technology.
InfoTrends will soon be publishing a more detailed discussion of these LaserJet devices for clients of its Digital Peripherals Solutions and Digital Peripherals Solutions Europe consulting services. For more information on this analysis piece, please contact Scott Phinney at scott.phinney@infotrends.com.
- See more at: http://blog.infotrends.com/?p=18338#sthash.inn13zFL.dpuf

HP Introduces Next-Generation LaserJet Printers

Christine Dunne, Barbara Richards and Deborah Hawkins
Mar 10, 2015 Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”
The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.
Footprint of New HP LaserJet Devices
Source: HP press event in New York City
The devices are built around original HP toner cartridges with JetIntelligence, delivering up to 33% percent more pages compared to previous toner technology. This is achieved through a reduction in toner waste as well as more space available for toner in the cartridge. The cartridges also feature a lower fusing temperature as a result of polymerized toner particles, “innovative” anti-fraud technology to protect against counterfeits, and “print gauge technology” for better predicting cartridge life.
From a mobility standpoint, the products offer a version of Wi-Fi Direct Print that enables access to the Internet and printer at the same time, while the M552 and M553 single function printers also offer Google Cloud Print 2.0 supporting Google’s new local printing standard for Chromebooks and Chrome OS applications. The devices range in price from $299.99 to $1,199.99, which is comparable to predecessor models, while HP says their high-capacity toner cartridges have an 8 to 10% lower cost per page.
When unveiling these products to analysts, HP highlighted several trends driving today’s changing office—including a focus on 1) energy reduction and the environment, 2) collaboration and space design, 3) your office being “where you are”, 4) security, and 5) automation of paper-based processes.
HP LaserJet and Enterprise Solutions Senior Vice President Pradeep Jotwani emphasized that office spaces have become more compact, yet employees still need completely functional devices.
At the same time, they need to be able to work from wherever they are (in office, at home, on the go, etc.)—which includes being able to print “intuitively” from mobile devices. Jotwani also stressed that business process automation has become increasingly important given its benefits around cost, accuracy, productivity, and big data.
It appears that HP has taken several of these trends into account with the introduction of its new LaserJet series.
InfoTrends’ Opinion
The new models from HP are impressive; it is clear the company has checked off the box of required features and functionality to stay competitive. While HP is the definite leader in the laser printer market, it is evident the company does not want to take this leadership position for granted and is continuing to refine the technology to fortify its core business. Furthermore, recent quarterly earnings announcements have reinforced the importance of innovating within this segment.
While these models seem to be closing the gap between laser and business inkjet technology in a number of ways (e.g., from a footprint and “green” standpoint), it appears that HP continues to view each technology as excelling in certain areas. For example, in the area of color printing, inkjet technology continues to be positioned for general office settings while LaserJet technology is promoted for more specialized environments.
It will be interesting to see how much success these products are able to achieve in the market, particularly when considering the extent to which traditional copier vendors as well as business inkjet vendors (including HP) have infiltrated the A4 office space. Nevertheless, given some of the particularities of these devices as well as the apparent breadth of marketing planned for the launch, we would not be surprised to see HP capture market share in this segment as well as move further upstream with the new technology.
InfoTrends will soon be publishing a more detailed discussion of these LaserJet devices for clients of its Digital Peripherals Solutions and Digital Peripherals Solutions Europe consulting services. For more information on this analysis piece, please contact Scott Phinney at scott.phinney@infotrends.com.
- See more at: http://blog.infotrends.com/?p=18338#sthash.inn13zFL.dpuf

Wednesday, January 7, 2015

Samsung Electronics America and Samsung Telecommunications America Come Together As One New U.S. Organization

To Better Serve Customers, Samsung Electronics America and Samsung Telecommunications America Come Together As One New U.S. Organization 

RIDGEFIELD PARK, N.J., December 10, 2014 – Samsung announced that effective January 1, 2015, a single U.S. organization will be established to drive continued growth in the consumer electronics, mobile and enterprise markets. The integration of the two current organizations as a single Samsung Electronics America will give customers and partners the advantage of a single point of contact. Gregory Lee will continue as President and CEO of Samsung Electronics North America, while Tim Baxter has been named President and COO of the new, integrated Samsung Electronics America.

The new organization will be positioned to focus on aggressive growth in new strategic initiatives.  By creating one business organization that will bring together all of the company’s branded consumer and enterprise business operations, Samsung will also be able to better serve its U.S. customers through strengthened business operations and collaboration across market segments.  A single business organization will also provide expanded career development and mobility programs for Samsung’s growing workforce.

Samsung’s U.S. offices will continue to operate with centers of excellence in Ridgefield Park, NJ; Richardson, TX; and Silicon Valley.

Monday, January 5, 2015

Mom and Pop Shops Struggle


By Lisa Autz

Photo courtesy of Anna Thorner.

Think back to that one store in your community that was the epitome of a mom and pop business. It may have been the small, family-run restaurant around the corner that always remembered your favorite dish, or the local market that lends a helping hand when you would load your groceries into the car.

Whatever it was, there seemed to be a genuine, community spirit about them that emphasized relationship building instead of vapid slogans targeted at generating sales.

Thirty years ago these businesses were the backbone of most small cities across the country, but are now increasingly becoming a nostalgic memory. In the face of a staggering economy, advancing technology, and competing online sites, over 59 percent of owners say it's more difficult running a small business now than it was just a few years ago.

Utilizing the shopping frenzy of the holidays, Small Business Saturday is an attempt to combat that fact. The day, created by American Express five years ago, is slabbed between Black Friday and Cyber Monday with the hope of bringing the little guys back into the awareness of big-name shoppers.

Harry Hecht, a business consultant for SCORE, the nonprofit dedicated to developing local enterprises, sat down with BTR to discuss why local commerce is integral to a community. Although community shops may be an afterthought for buyers during the holidays, they have a strong importance in the growth of the economy.

"Larger retailers are always looking at cutting employees," reasons Hecht. "There is a greater capacity for long-term sustainable employment in small businesses when they don't have to deal with stock market implications and have a growth that is much more predictable."

Though consumers benefit from the low prices and bargains that giant corporations can offer, too many of these chain retailers clog up the arteries of our economy's blood flow by putting money into the hands of big retail instead of letting it circulate back into the local community.

Corporations have been eliminating approximately four million jobs since 1990, and America counts on the smaller enterprises to fill in those gaps.

Today, small businesses still account for 54 percent of all sales in the US and have provided 55 percent of all jobs since the 1970s. But growing taxation and regulations are making it increasingly difficult for people looking to bring their entrepreneurial visions to fruition.

"We need a better way to have a business start from scratch," proposes Hecht. "We still have 60 to 70 percent of businesses failing in the first five years because many are disconnected with their idea and what it takes to see it succeed."

Anna Thorner, the president and co-owner of an office furniture store in Sterling, Virginia called Sumner Furniture, attested to the difficulty of starting her small business in a phone interview with BTR.

"I've always heard people complain about the taxes and I used to roll my eyes, and now I see," admits Thorner. "It's mind-blowing--I don't fully understand why they tax people so heavily who are trying to do what they keep telling us to do to for the economy."

The furniture shop, that sells new and used office furnishings, started two years ago by her husband Jeff Thorner and has since become a part of the national advocacy group called Small Business Majority. Aside from utilizing networking functions, the company rarely employs a holiday marketing tactic and was not even aware of Small Business Saturday.

Instead Sumner Furniture's focus is on the supremacy of her customer's experience.

"Honestly, our tactic is to bend over backwards and do anything for our clients," remarks Thorner. "The word 'no' rarely comes out of our mouths, it's exhausting but we will do anything for our customers."

Though the old-fashioned ideals can go far, there's no denying the expansive audience that can be reached with the use of social media. In fact, the Small Business Majority initiated a contest days before the small biz holiday for owners to have the chance to get a total revamp on all social media platforms.

Chris Armstrong, a national partnership and government affairs manager for Small Business Majority, spoke with BTR about their outreach to help these storefronts generate more traffic with their contest campaign entitled, "Confessions of a Small Biz Shopaholic."

The hashtag #SmallBizShopaholic encouraged anyone shopping that day to join in the conversation on supporting their favorite local spot. The grand prize winner of the campaign will be announced in the first week of 2015.

"These businesses are constantly pouring more time and more passion into what they do and having more difficulty finding loans and getting access to capital to hire more people for the holidays," describes Armstrong. "As a consumer it's an important role to help heighten the awareness even if it's tweeting out that you bought something at your local store."

Collective work from both customers and business owners alike has the ability to make zealous, neighborhood businesses still thrive in our economy. Days like Small Business Saturday are just one avenue to combine traditional, service-oriented ideals with modern technology to keep innovation and compassion in business.

Friday, October 24, 2014

EFI Reports Record Revenue of $198M for Q3, Up 11%

Fremont, California — October 21, 2014 — Electronics For Imaging, Inc. (Nasdaq: EFII), a world leader in customer-focused digital printing innovation, today announced its results for the third quarter of 2014.
For the quarter ended September 30, 2014, the Company reported record revenue of $197.7 million, up 11% compared to third quarter 2013 revenue of $178.8 million. Non-GAAP operating income was $30.8 million compared to $22.8 million for the same period in 2013. Non-GAAP net income was $20.6 million or $0.43 per diluted share, compared to non-GAAP net income of $18.7 million or $0.39 per diluted share for the same period in 2013. GAAP operating income was $12.9 million compared to $13.9 million for the same period in 2013. GAAP net income was $4.8 million or $0.10 per diluted share, compared to $16.1 million or $0.33 per diluted share for the same period in 2013

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For the nine months ended September 30, 2014, the Company reported revenue of $579.3 million, up 9% year-over-year compared to $530.5 million for the same period in 2013. Non-GAAP operating income was $82.2 million compared to $68.6 million for the same period in 2013. Non-GAAP net income was $61.9 million or $1.28 per diluted share, compared to non-GAAP net income of $52.8 million or $1.09 per diluted share for the same period in 2013. GAAP operating income was $36.2 million compared to $35.2 million for the same period in 2013. GAAP net income was $21.8 million or $0.45 per diluted share, compared to $33.9 million or $0.70 per diluted share for the same period in 2013.
Screen Shot 2013-10-17 at 10.11.00 AM“In the third quarter the EFI team raised the bar on execution with revenues growing 11% to all-time record levels, increasing our confidence in achieving $1 billion in revenue by the end of 2016,” said Guy Gecht, CEO of EFI. “We remain sharply focused on that goal as we are helping more and more customers around the world become increasingly competitive and productive.”
EFI will discuss the Company’s financial results by conference call at 2:00 p.m. PDT today. Instructions for listening to the conference call over the Web are available on the investor relations portion of EFI’s website at www.efi.com.
About EFI
EFI™ (www.efi.com) is a worldwide provider of products, technology, and services leading the transformation of analog to digital imaging. Based in Silicon Valley with offices around the globe, the company’s powerful integrated product portfolio includes digital front-end servers; superwide, wide-format, label, and ceramic inkjet presses and inks; production workflow, web-to-print, and business automation software; and office, enterprise, and mobile cloud solutions. These products allow users to produce, communicate and share information in an easy and effective way, and enable businesses to increase their profits, productivity, and efficiency.
Safe Harbor for Forward Looking Statements
Certain statements in this press release are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Statements other than statements of historical fact including words such as “anticipate”, “believe”, “consider”, “continue”, “estimate”, “expect”, “look”, and “plan” and statements in the future tense are forward looking statements. The statements in this press release that could be deemed forward-looking statements include statements regarding EFI’s strategy, plans, expectations regarding its revenue growth, product portfolio, productivity, future opportunities for EFI and its customers, demand for products, and any statements or assumptions underlying any of the foregoing.
Forward-looking statements are subject to certain risks and uncertainties that could cause our actual future results to differ materially, or cause a material adverse impact on our results. Potential risks and uncertainties include, but are not necessarily limited to, unforeseen expenses; the difficulty of aligning expense levels with revenue; management’s ability to forecast revenues, expenses and earnings; any world-wide financial and economic difficulties and downturns; adverse tax-related matters such as tax audits, changes in our effective tax rate or new tax legislative proposals; the unpredictability of development schedules and commercialization of products by the leading printer manufacturers and declines or delays in demand for our related products; changes in the mix of products sold; the uncertainty of market acceptance of new product introductions; intense competition in each of our businesses, including competition from products developed by EFI’s customers; challenge of managing asset levels, including inventory and variations in inventory levels; the uncertainty of continued success in technological advances; the challenges of obtaining timely, efficient and quality product manufacturing and supply of components; litigation involving intellectual property rights or other related matters; our ability to successfully integrate acquired businesses; the uncertainty regarding the amount and timing of future share repurchases by EFI and the origin of funds used for such repurchases; the market prices of EFI’s common stock prior to, during and after the share repurchases; the compliance with the requirements regarding the “conflict minerals,” and any other risk factors that may be included from time to time in the Company’s SEC reports.
The statements in this press release are made as of the date of this press release. EFI undertakes no obligation to update information contained in this press release. For further information regarding risks and uncertainties associated with EFI’s businesses, please refer to the section entitled “Risk Factors” in the Company’s SEC filings, including, but not limited to, its annual report on Form 10-K and its quarterly reports on Form 10-Q, copies of which may be obtained by contacting EFI’s Investor Relations Department by phone at 650-357-3828 or by email atinvestor.relations@efi.com or EFI’s Investor Relations website at www.efi.com.
Use of Non-GAAP Financial Information
To supplement our condensed consolidated financial results prepared under generally accepted accounting principles, or GAAP, we use non-GAAP measures of net income and earnings per diluted share that are GAAP net income and GAAP earnings per diluted share adjusted to exclude certain recurring and non-recurring costs, expenses and gains. A reconciliation of the adjustments to GAAP results for the three and nine months ended September 30, 2014 and 2013 is provided below. In addition, an explanation of how management uses non-GAAP financial information to evaluate its business, the substance behind management’s decision to use this non-GAAP financial information, the material limitations associated with the use of non-GAAP financial information, the manner in which management compensates for those limitations, and the substantive reasons management believes that this non-GAAP financial information provides useful information to investors is included under “About our Non-GAAP Net Income and Adjustments” after the tables below.
These non-GAAP measures are not in accordance with or an alternative to GAAP and may be materially different from other non-GAAP measures, including similarly titled non-GAAP measures, used by other companies. The presentation of this additional information should not be considered in isolation from, as a substitute for, or superior to, net income or earnings per diluted share prepared in accordance with GAAP. Non-GAAP financial measures have limitations in that they do not reflect certain items that may have a material impact upon our reported financial results. We expect to continue to incur expenses of a nature similar to the non-GAAP adjustments described above, and exclusion of these items from our non-GAAP net income and non-GAAP earnings per diluted share should not be construed as an inference that these costs are unusual, infrequent, or non-recurring.
For more information:
Jeremy Anderson
Sr. Director, Finance & Investor Relations
EFI
On September 10th through 12th Samsung’s Enterprise Business Division held its annual Print and Imaging National summit for Samsung dealers at the Hyatt Regency in Dallas, Texas. The conference was designed to educate attendees on Samsung’s strategy and vision for the future, introduce new lineups of products and technologies, and enlighten dealers on new marketing implementation/execution plans for pushing these new products. Approximately 300 people attended the event, including dealers, ISV partners, and analysts.
Attendees heard from several Samsung high executives during the opening welcome general session including President of Samsung Electronics America, Tim Baxter, Senior Vice President Sales and Marketing, Tod Pike, Vice President of Sales and Marketing for Printing Solutions, Matthew Smith (who joined the Samsung team in May 2014), and Senior Program Manager, Kasey Kim. Tim Baxter emphasized that Samsung is “relentlessly focused on bringing innovation to market.” Samsung has laid out audacious goals for its EBD printer business, and announced they are focusing on B2B growth, and B2B vertical orientation. They launched a new “Smartify” marketing campaign to achieve these goals.
The most exciting news of the event was the announcement of a future product- the MX7, a new family of A3 MFPs with speeds of up to 60 ppm, scan speeds at over 100 ipm, and larger duty cycles due to new drums that offer twice the rated print volume. The UI is most impressive, basically serving as a tablet hooked into the hardware. This device will be available sometime in 2015. With this announcement along with the recent release of several new MFPs to their portfolio, Samsung is certainly gaining more footage in the A3 area.
New Future Product- MultiXpress X7 Series with finisher
Along with the announcement of new hardware, Samsung revealed their vertical market strategies focusing on six major categories: transportation, education, retail, hospitality, finance, and healthcare, and partner solutions they are utilizing to target each. These details, along with more information regarding Samsung’s new Smartify campaign, dealer support, and company strategy/goals can be found in InfoTrends’ recently published analysis Samsung’s Printing Solutions National Dealer Summit 2014: Think Big.
- See more at: http://blog.infotrends.com/?p=16593#sthash.9lH9r1Vl.dpuf
On September 10th through 12th Samsung’s Enterprise Business Division held its annual Print and Imaging National summit for Samsung dealers at the Hyatt Regency in Dallas, Texas. The conference was designed to educate attendees on Samsung’s strategy and vision for the future, introduce new lineups of products and technologies, and enlighten dealers on new marketing implementation/execution plans for pushing these new products. Approximately 300 people attended the event, including dealers, ISV partners, and analysts.
Attendees heard from several Samsung high executives during the opening welcome general session including President of Samsung Electronics America, Tim Baxter, Senior Vice President Sales and Marketing, Tod Pike, Vice President of Sales and Marketing for Printing Solutions, Matthew Smith (who joined the Samsung team in May 2014), and Senior Program Manager, Kasey Kim. Tim Baxter emphasized that Samsung is “relentlessly focused on bringing innovation to market.” Samsung has laid out audacious goals for its EBD printer business, and announced they are focusing on B2B growth, and B2B vertical orientation. They launched a new “Smartify” marketing campaign to achieve these goals.
The most exciting news of the event was the announcement of a future product- the MX7, a new family of A3 MFPs with speeds of up to 60 ppm, scan speeds at over 100 ipm, and larger duty cycles due to new drums that offer twice the rated print volume. The UI is most impressive, basically serving as a tablet hooked into the hardware. This device will be available sometime in 2015. With this announcement along with the recent release of several new MFPs to their portfolio, Samsung is certainly gaining more footage in the A3 area.
New Future Product- MultiXpress X7 Series with finisher
Along with the announcement of new hardware, Samsung revealed their vertical market strategies focusing on six major categories: transportation, education, retail, hospitality, finance, and healthcare, and partner solutions they are utilizing to target each. These details, along with more information regarding Samsung’s new Smartify campaign, dealer support, and company strategy/goals can be found in InfoTrends’ recently published analysis Samsung’s Printing Solutions National Dealer Summit 2014: Think Big.
- See more at: http://blog.infotrends.com/?p=16593#sthash.9lH9r1Vl.dpuf