Kyocera partners with major ECM provider

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Alliance between Databank and KYOCERA Document Solutions America delivers business process improvement and timely access to mission critical information, optimizing business performance.
King of Prussia, PA and Fairfield, NJ – September 13, 2016 – Today, DataBank, North America’s leading business solutions provider, and KYOCERA Document Solutions America, one of the world’s leading document solutions companies, announced the formation of a business alliance, designed to provide business process improvement services to their mutual customers.

The alliance represents a distinctively unique partnership between a business process solutions provider and a global document imaging company, created to offer customers a new level of consultative expertise in simplifying complex workflows, managing mission-critical information, and optimizing business performance. For both firms, joining forces represents a significant leap forward in capabilities, and an exceptional opportunity for companies across North America.
For over 15 years, DataBank has delivered award-winning solutions to organizations of all sizes and in all industries, simplifying processes and streamlining the flow of business information. In many industries, documents represent the primary source of that information. As a global leader in document imaging technology, Kyocera provides an extraordinary range of document imaging hardware, software solutions, and related services. Combined, the alliance of these leading companies delivers broad capabilities and expertise across the entire spectrum of business information.
Additionally, DataBank is the single largest North American reseller of Hyland OnBase, an award- winning global enterprise content management (ECM) solution platform. With Kyocera’s seamless integration to OnBase through its custom-developed HyPAS business application, the alliance will deliver one of the most comprehensive end-to-end business process improvement (BPI) solutions available on the market today from any hardware manufacturer or ECM provider. The alliance further supports Kyocera’s ability to be a true Total Document Solutions (TDS) provider by encompassing data on a much broader scale, beyond the document.

The alliance will also offer business process outsourcing (BPO) services in 10 centers across the country. Companies can save time and lower operating costs by outsourcing database services, including data entry and validation, as well as many other routine business processes. Collectively, the 10 centers can handle over 1 billion documents a year.

The DataBank / KYOCERA Document Solutions America alliance is available to businesses and organizations throughout North America. Services are offered through DataBank’s nationwide

team of BPI specialists, through Kyocera’s Direct Sales Organization, and through Kyocera’s Enterprise, Strategic, and National Accounts Division.
To learn more about the alliance and the many business process solutions it provides, please visit http://info.databankimx.com/kda-databank-direct-ops.

ABOUT DATABANK
DataBank (www.Databankimx.com), simplifies your business processes to help you meet your organization’s objectives — reducing costs, saving time and increasing productivity each step of the way. Our scalable offerings range from document scanning, data capture solutions, enterprise content management software, business process outsourcing, staff augmentation, and workflow design and implementation. These highly configurable, ‘a la carte’ solutions can be out-of-the-box for hassle-free deployment, customized to address unique business needs or completely managed by our team of experts, allowing you to focus on your core business.

ABOUT KYOCERA DOCUMENT SOLUTIONS AMERICA
KYOCERA Document Solutions America, Inc. (www.usa.kyoceradocumentsolutions.com), headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. KYOCERA Document Solutions America is a group company of KYOCERA Document Solutions Inc., a core company of the KYOCERA Corporation, the world’s leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components.
KYOCERA Document Solutions America, the first document solutions company with third-party certified sales data, has received numerous honors for its products’ high performance, reliability and cost efficiency. KYOCERA Corporation’s consolidated net revenues exceeded $13.32 billion for the fiscal year ending on March 31, 2016.

Managed Print Services: From Big Paper to Big Data

Managed Print Services: From Big Paper to Big Data

By: Louella Fernandes, Principal Analyst, Quocirca Published: 30th May 2013 Copyright Quocirca © 2013

Paper-based information is not often thought about in today's Big Data picture, which tends to focus on the proliferation of unstructured data from sources such as blogs, social media and video that is growing at exponential rates compared to traditional enterprise data. Yet paper documents are an important part of corporate business operations, often containing valuable information that must be captured, stored, organised and analysed.

Despite all the talk of the paperless office, organisations still rely heavily on paper documents. Every day businesses receive and print thousands of paper documents, mail, email and faxes that need to be captured and transformed for entry into business processes. Whilst some businesses have transitioned to electronic forms and transactions, many mission-critical business processes—such as billing, claims-processing and accounts-payable—are paper based. This reliance on paper is costly and inefficient and paper documents can be a huge liability.

As organisations try to reduce costs, improve process efficiency and establish compliance with various government legislation and industry regulations (e.g. PCI DSS, SOX, HIPAA, Data Protection Act), digitising paper documents through document capture is an important first step in business process automation. Document capture solutions are designed to remove the bottleneck paper creates at the onset of many business processes today.
 
When captured at the point of origination, paper documents can be directly integrated into business-critical processes. The full capture process includes scanning, data extraction from scanned images, document classification and sharing of content across electronic content management (ECM) systems. Documents become more accessible and easier to find, distribute and track. This increases productivity and streamlines processes, while supporting record retention, document security, and privacy requirements. Consequently, paper documents become part of the wider big data picture, enabling organisations to extract value from information to support faster decision making, for instance through business intelligence or big data analytics.
However, the challenge of document capture and processing can be daunting for many businesses, requiring specialist skills and resources. Despite the clear benefits of integrating all types of information into business processes and eliminating paper from these processes, employee attitudes and existing departmental systems can make it difficult to know where to start. Most organisations are resource constrained today, so many turn to outsourcing providers in order to focus on their core business.

The benefits of using an outsourced service include improved customer service, reduced business costs, compliance and greater efficiency. Outsourced services allow for easy scalability and can minimise infrastructure costs and disruption. One area where such business process automation is becoming more prevalent is in the managed print services (MPS) market. MPS is a proven approach to reducing printing costs by optimisating complex printer fleets, and deploying tools and technologies to minimise wasteful printing. As businesses move to next generation MPS engagements and are looking for further cost and efficiency improvements, many are working with their MPS providers to digitise paper workflows. With many organisations having already invested in multi-function printers (MFPs), working with MPS providers enables them to leverage these devices as sophisticated document capture and processing hubs.
Although many MPS providers are now competing in the wider and highly competitive BPO market, providers such as HP, Lexmark, Ricoh and Xerox have mature industry-specific services to automate manual processes such as electronic invoicing, mortgage application processing and health records management. With the core MPS services becoming commoditised, such business process services (BPS) are becoming key to differentiation amongst leading players in the MPS market.

Whilst big data and MPS may not have immediately obvious connections, many MPS engagements are advancing beyond the realm of device consolidation to encompass business process improvement. By accelerating the transition to digital workflows, paper based information becomes better integrated with enterprise data enabling organisations to extract business value from all data—both paper and digital.
Read Quocirca's MPS 2013 Report at http://www.quocirca.com/reports/835/managed-print-services-landscape-2013